Shipping & Delivery
Our goal is to offer you the best shipping options, no matter where you live. We are always shipping around the US and to some regions around the world, and ensure that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Depending on the time of the year and the size of your order we generally need 4-6 weeks to produce your made to order tiles.
- Shipping time: This refers to the time it takes for items to be shipped from our us to the destination. Depending on the amount we can ship samples with Priority Mail that would take 1-4 days, small orders of up to 5 boxes by FedEx will take up to 1 week and for large orders on a palette up to 5 business days.
About Estimated Arrival Dates
Estimated arrival dates are for domestic orders placed today. We've adjusted these estimates to account for holidays and weekends.
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
Please Note:
- We generally ship with out a signature for delivery for samples
- But for freight shipping the shipping company will need your phone number to make an appointment for delivery the day before they will arrive at your door - this is the same for commercial or residential shipping
- For shipping-related questions, or any questions in general please contact me - your Support Team.
Packages Do Not Ship on Holidays or weekends