General Product Questions

Are your tiles handmade?

Yes, every tile we produce is handcrafted. Variations in shade, texture, and detail are natural and part of the beauty of handmade tilework.

Can your tiles be used outdoors or in pools?

Absolutely. Our quarry and porcelain tiles are designed to withstand outdoor conditions, including freeze zones (up to -10°F). We use gloss or satin glazes safe for pools and fountains.

What is the difference between quarry and porcelain tile?

Quarry tile is a durable, traditional base ideal for most installations. Porcelain is even denser and recommended for extreme freeze/thaw environments. Please note that glazes may appear slightly different on porcelain.

Can I customize the colors of a mural or tile?

Yes! We offer custom color matching for most designs. Color matching fees may apply depending on the complexity and quantity.

How do custom color orders work?

After discussing your needs, we produce a color sample for your approval. Once approved, we provide a production timeline based on your order size.

Is there a minimum order for custom work?

Yes, minimums vary depending on the project. Custom murals and made-to-order tiles usually have a minimum setup fee and color sampling fee.

How are the murals shipped?

Murals are shipped tile-by-tile. Each tile is numbered for easy installation according to a provided

For help getting started with your custom Contact Us